Digitrade HS128 Manual de usuario descargar pdf (Pagina 53)

English

If any problems occure with your DIGITTRADE HIGH SECURITY HDD

please read the following checklist to nd a solution.

If further technical support is required, please feel free to contact our

support team.

Problem Symptom Solution

The keypad is in-

active

keypad light is turned off Ensure that the USB

connector is rmly con-

nected to your comput-

er’s USB port. If you are

using Firewire, ensure

that the Firewire connec-

tor is rmly connected to

the computer’s Firewire

port.

“ERROR” LED lights up Ensure that a valid card

is inserted, and that the

card orientation is cor-

rect by inserting the card

with the contacts facing

down.

Authentication fails

“ERROR” LED lights up An incorrect PIN was

entered. Press the “ESC”

button to restart PIN

entry (max. 8 trials).

The drive cannot be

identied

no icon for the device is

shown on the computer

Ensure that the

HS128/256 is not con-

nected to a bus-powered

USB hub or a USB

extension cable. Please

use the delivered USB-Y-

cable.

missing partition or

le system cannot be

detected

Please refer Chapter

“Partitioning / Format-

ting”, p. 41 et seqq.

FAQ - Frequently Asked Questions

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Digitrade HS128 Manual de usuario Pagina 53

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